| EDUCATION |
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Auburn University, Auburn, AL
Bachelor of Science in Business Administration; May 2007
Overall GPA: 3.4/4.0; Major GPA TBD |
| RELEVANT COURSES |
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Introduction to Logistics International Marketing International Transportation Management in the Supply Chain |
Principles of Transportation
Supply Chain Management
Purchasing |
| WORK EXPERIENCE |
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Bunch Communication, LLC.; Guntersville, AL
Owner, Sprint-Nextel Indirect Retail Store; March 2004-present
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- Met and exceeded assigned quotas and churn rates consistently
- Maintained customer information data bases
- Resolved escalated customer issues that front-line staff members could not handle, sometimes involving state sales managers or area vice presidents
- Coordinated goals with Sprint-Nextel indirect management team, including indirect sales managers, area vice presidents, and regional vice presidents
- Trained employees and handled other retail storefront responsibilities such as cash handling, accounts receivable, accounts payable, and all retail store transactions
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Sharp Communication, Inc.; Huntsville, AL Nextel
Outside Sales Representative; April 2002-March 2004 |
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- Communicated with consumers and businesses in choosing correct wireless plans and equipment for their needs and budget
- Maintained sales churn rate at or below the published Nextel churn rate
- Selected to be top outside sales agent for six consecutive months
- Built relationships with government and corporate customers as well as Nextel corporate account managers and Nextel government account managers to design custom plans and pricing options
- Activated all gross add transactions and upgrades in Fulfillment DeskTop (FDT) and Ensemble
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Guntersville City Schools; Guntersville, AL
Interim Network Administrator & Chief Webmaster; June 2001-March 2002 |
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- Managed five Local Area Networks (LANs), all connected over a central BellSouth Mega Link T1
- Implemented a WINS server on each LAN
- Implemented a DHCP server on each LAN
- Completed the initial setup and configuration of a Cobalt RAQ web server
- Designed each facility a website with user updatable functions
- Recommended hardware and software to purchase directly from vendors or via the State of Alabama bid list
- Worked closely with Microsoft, Cisco, N2H2 and other national vendors for product sales and support.
- Worked with Board of Education's hiring committee to select and hire the replacement network administrator
- Have direct experience with TCP/IP routing and NetBEUI protocols
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the SPARKS company; Guntersville, AL
Information Systems Intern; May 2000-August 2000 |
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- Designed, ordered parts for, and built new computers to customer specifications
- Created web ites for corporate clients
- Worked with "in-shop" repairs and completed on-site customer service calls
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| PROFESSIONAL MEMBERSHIPS |
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CompTIA i-Net+ Certified, 2002
Nextel Authorized Representative State Advisory Council Rep. for North Alabama, 2005-2006 |
| EXTRACURRICULAR ACTIVITIES |
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Licensed Federal Aviation Administration Private Pilot with Single-Engine Land, Multi-Engine Land, and Instrument Airplane ratings
Holder of a Federal Aviation Administration Second Class Medical Certificate |